Terms of Service for DILÂRA

These Terms of Service ("Terms") govern your use of DILÂRA's products and services. By purchasing products from DILÂRA, you agree to these Terms. Please read them carefully.

1. Product Description

DILÂRA offers handmade products that are crafted with care and attention to detail. While we strive to accurately describe and represent our products on our website or other platforms, please note that due to the handmade nature of our items, there may be slight variations in colour, texture, or size. By purchasing our products, you acknowledge and accept these potential variations.

 

2. Order Cancellations

Once an order is placed and confirmed, it cannot be cancelled or modified. We begin processing orders promptly to ensure timely delivery to our customers. Therefore, please review your order details carefully before completing your purchase.

3. Shipping

We strive to process and ship orders promptly. However, please note that shipping times may vary depending on your location and other factors beyond our control. We will provide you with tracking information once your order has been shipped.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately or within 48 hours of receipt. We will work with you to resolve the issue and ensure your satisfaction. Please provide detailed information and photographs of the damaged or defective item so we can efficiently address the problem.

5. Intellectual Property

All content included on the DILÂRA website or other platforms, including but not limited to text, graphics, logos, images, and software, is the property of DILÂRA and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree not to reproduce, distribute, display, or create derivative works of any content from DILÂRA without prior written permission.

6. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

7. Changes to Terms

DILÂRA reserves the right to update or modify these Terms of Service without prior notice. Following any such changes, your continued use of our products and services constitutes your acceptance of the revised Terms.

If you have any questions or concerns about these Terms of Service, please email us at dilaracustomer@outlook.com.

Thank you for choosing DILÂRA. We appreciate your support!